Welcome to Octrotus (Pty) Ltd.! These Terms and Conditions outline the rules and regulations for the use of our services. 
 
By accessing our website and availing our services, we assume you accept these terms and conditions. Do not continue to use Octrotus (Pty) Ltd. if you do not agree to take all of the terms and conditions stated on this page. 
 

1. Deposit and Payment Terms: 
 
1.1. For any project undertaken by Octrotus (Pty) Ltd., a deposit of 50% of the total project cost is required before commencement. 
 
1.2. Projects with a total cost below R50,000 must be paid in full before the commencement of the project. 
 
1.3. Payment shall be made via Electronic Funds Transfer (EFT). 
 
2. Refund Policy: 
 
2.1. Once a system, application, or any other service is built and delivered as per the scope outlined in the Service Level Agreement (SLA), no refunds will be issued. 
 
2.2. Refunds will only be considered in the event of a failure to deliver the agreed-upon services within the specified time frame, as outlined in the SLA, and if the fault lies with Octrotus (Pty) Ltd. 

3. Project Scope: 
 
3.1. The scope of work for each project will be outlined in detail in the Service Level Agreement (SLA). 
 
3.2. Any changes or additions to the project scope must be agreed upon by both parties in writing.  
3.3. Scope creep will be quoted for separately.  
 
4. Intellectual Property: 
 
4.1. All intellectual property rights, including copyrights, patents, and trademarks, related to the software developed by Octrotus (Pty) Ltd. shall remain the exclusive property of Octrotus (Pty) Ltd. unless otherwise agreed upon in writing. 
 
5. Confidentiality: 
 
5.1. Octrotus (Pty) Ltd. agrees not to disclose any confidential information provided by the client without prior written consent. 
 
5.2. The client agrees not to disclose any confidential information related to Octrotus (Pty) Ltd. without prior written consent. 
 
6. Termination: 
 
6.1. Either party may terminate the project by providing written notice if the other party breaches any material term of this agreement. 
 
6.2. In the event of termination, Octrotus (Pty) Ltd. shall be compensated for the work completed up to the date of termination as per the terms outlined in the SLA. 
 
7. Governing Law: 
 
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of South Africa, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa. 
 
By engaging with Octrotus (Pty) Ltd., you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns regarding these terms, please contact us at info@octrotus.co.za. 
 
Octrotus (Pty) Ltd. reserves the right to update or change these Terms and Conditions at any time without prior notice.